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Service Agreement

By using Legal Ace, you hereby expressly agree to each of the following terms of service:

  1. Legal Ace is not an Attorney:You acknowledge that Legal Ace is not an attorney, cannot represent you in court, cannot give you legal advice, and cannot practice law. No attorney client relationship is established between you and Legal Ace and consequently, there is no attorney client privilege. If you need advice or assistance with any legal action, you must seek out an attorney. Many bar associations provide low cost legal services. LEGAL ACE IS NOT A SUBSTITUTE FOR THE ADVICE OF AN ATTORNEY.


  2. Legal Ace Provides Ministerial Services: You acknowledge that Legal Ace is a document preparation service only, and cannot exercise legal judgment of any kind in the preparation of your documents. Legal Ace will review your documents for grammatical and mechanical errors and internal consistency only. You are entirely responsible for any exercise of legal judgment involved in the preparation of your documents. If at any time you believe that Legal Ace has provided you with anything other than the services outlined in this paragraph, that Legal Ace has given you any kind of advice (be it explicit or implied), or that Legal Ace has in any other way crossed into the practice of law, you will immediately terminate your use of Legal Ace.


  3. Confidentiality: Legal Ace will endeavor to maintain confidentiality of all sensitive personal information provided by a user, will not distribute personal information, and will take reasonable measures to insure that personal information is not given to third parties unless requested by the user, required to complete a user-requested process, or otherwise required by law.


  4. General Nature of Legal Information: You acknowledge and affirm that any legal information presented on the Legal Ace website or by any Legal Ace employee, agent, or assign is general in nature and is in no way directed at any individual or any individual's unique circumstances. You agree to verify any information presented on the Legal Ace website if/and before making any effort to apply or utilize any such information. You acknowledge responsibility for verifying the applicability of any information provided by Legal Ace as it applies to your locality.


  5. You are not Represented: You acknowledge that if you are currently represented by an attorney, you will not request that Legal Ace perform any action or prepare any documents in any way related to the cause for which the attorney representing you has been hired.


  6. You will Review Your Documents: You acknowledge that you will review all of your documents for accuracy and completeness. Any discrepancies between information entered into the Legal Ace database and information printed on documents will be brought to the attention of Legal Ace immediately. Failure to do so shall render void any obligation of Legal Ace to correct said documents. For the purposes of this section only, immediately shall be defined as within one week from the date on which you receive your documents.


  7. Agent: For any process in which Legal Ace files any document with any third party agency, be they governmental or otherwise, you hereby authorize Legal Ace to act as your agent with respect to the filing of the documents, the correction of any clerically-based errors, and/or any action reasonably extended therefrom.


  8. Indemnity: You hereby agree to release and hold harmless Legal Ace and any of its agents, employees, or assigns from any and all liability that may arise from acts or omissions in connection with the use of a Legal Ace service, or from the Legal Ace website, or from any site derivative therefrom. In the event that Legal Ace is found liable, you hereby expressly agree that damages shall be limited to the amount paid for the service and that there will be no consequential or punitive damages allowed.


  9. Refunds: Once documents are received from Legal Ace or once documents are submitted with a governmental agency, there will be no right to a refund for services connected therewith. If, documents prepared by Legal Ace are rejected by the governmental entity to which they are submitted because documents were inappropriately compiled or because the documents themselves are out of date, you may, within four months of receipt of your documents, request reparation of the documents to bring them into an acceptable state. In scenarios wherein Legal Ace files any document with any state agency, refunds may be made only prior to the filing of any documents with said agency. A refund may be requested for any reason if such refund is made prior to shipment of documents (including electronic shipment). Fees paid on any abandoned orders shall be considered liquidated damages to Legal Ace in consideration for resources expended in processing the order. If the time for a refund for any scenario contained in this paragraph has expired, the obligations under the contract for services shall be considered fulfilled by each party.


  10. Outcome of Services: You acknowledge that Legal Ace cannot in any way guarantee the results or outcome of filing any documents with any agency or governmental body. Further, you acknowledge that Legal Ace has no authority with which to affect or induce any reaction in any person or entity. You understand that Legal Ace claims no affiliation with any governmental body.


  11. Privacy Policy: Section 11–11.4 contains the Legal Ace Privacy Policy.
    1. Personal Information: Legal Ace collects certain personal information when you fill out questionnaires. The questionnaires which you will find on the Legal Ace website are intended to elicit only that information necessary to allow for the proper preparation of your documents. Legal Ace uses cookies and other technologies to enhance your online experience and to learn about how you use Legal Ace services in order to improve the quality of our services. The quality of service is the only reason for the use of cookies. Legal Ace considers all information obtained from its customers as completely confidential in nature. Only those employees and representatives involved in preparing or reviewing your documents shall have access to your personal data. Legal Ace shall not disseminate to any third parties or use the information for any purpose other than providing you the service promised. Legal Ace is not a law firm and does not provide its customers with legal advice. As such, any rules of law concerning attorney/client privileges do not apply to our contractual arrangement with you.

    2. Uses: Legal Ace will utilize confidential information to provide the services you’ve requested. Legal Ace may utilize the services of third party attorney or other legal professionals. For the sole purpose of providing the contracted for service, and provided that these third parties agree to the terms of the privacy policy now set forth. Legal Ace may elect to review personal information with said third parties. Legal Ace will abide by the law. To the extent required by court order or other legal process to turn over documents, then it shall have the right to do so. Legal Ace may retain your personal information on its servers. Legal Ace will not utilize your personal information for research, study, or analysis.

    3. Options: Legal Ace customarily saves personal information of its customers so that the customers can access that information on future dates fore the purpose of document preparation. To the extent that you do not desire that your personal information be saved, you shall be given an option to request deletion, in which event, except as otherwise required by court order, your information shall be promptly deleted from our system.

    4. Document Retention: Legal Ace’s policies concerning document retention shall at all times be in compliance with the laws of the state of Arizona and with the United States Codes.

  12. Capacity: You hereby avow that you are at least eighteen years old and otherwise competent to enter into a contract.


  13. Applicable Law and Location of Actions: This agreement, and any and all actions connected therewith, shall be subject to the laws of the State of Arizona. You agree that any data entered or viewed with any Legal Ace service takes place in Arizona, regardless of where you, your computer, or any accessories thereto are physically located. All actions taken by Legal Ace occur in the State of Arizona. You agree that Arizona law shall settle any disputes arising between you and Legal Ace and that the State of Arizona shall have exclusive jurisdiction over any such disagreements.


  14. Arbitration: In the case of any disputes under this agreement, the parties shall first attempt in good faith to resolve their dispute informally, without the necessity of a formal proceeding as follows: Either party must first confer with the other in an effort to resolve the dispute by good faith negotiations. Such a meeting must be expressly designated, in writing, as a meeting intended to resolve a dispute pursuant to this subsection. In the event that the parties are unable to resolve the dispute within thirty days after meeting to resolve the dispute, either party may proceed to submit the dispute to mediation through public mediation services of or by the State of Arizona in Maricopa County, Arizona. In addition to, or in lieu of mediation services, either party may submit the dispute to arbitration through arbitration services offered by the Superior Court of Maricopa County or by the State of Arizona or the American Arbitration Association. In any event, any such arbitration must be conducted pursuant to the rules and law of Maricopa County and the State of Arizona. The parties agree that they will submit this dispute to arbitration prior to the commencement of any action in any court. Any arbitration actions shall be conducted in English. The party in whose favor the arbitration award is rendered shall be entitled to recover costs and expenses of the arbitration and any damages including, but not limited to, attorney's fees and the cost of expenses of administering the arbitration proceedings or to ensure continued service or payment as well as any cost of attorney's fees incurred in executing on or enforcing payment as well as any cost of attorney's fees incurred in executing on or enforcing the arbitration award. Except by mutual written agreement, neither party shall be entitled to commence or maintain any action in a court of law upon any matter in dispute until such matter shall have been submitted and determined as provided herein and then and then only for the enforcement of such arbitration award or to appeal an arbitration decision on a matter of law.


  15. Time: In calculating any period of time for purposes of this agreement, counting begins at the next occurrence of 12:00 am and terminates at 11:59 pm on the last day of the period being calculated. Time is of the essence for all periods calculated in connection with this agreement.


  16. Force Majeure: No party shall be liable for any default or delay in the performance of its obligations under this agreement due to an act of God.


  17. Constructions: This agreement shall be construed and interpreted fairly, in accordance with the plain meaning of its terms and industry standards, and there shall be no presumption or inference against the party drafting this agreement in construing or interpreting the provisions or effects hereof.


  18. Severance of Illegal Terms: If any of the terms contained herein are found to be unconscionable, unconstitutional, unenforceable, or otherwise unlawful, said terms shall be stricken from this agreement to the minimum extent necessary to bring the remainder of the agreement into compliance with law. The remaining terms shall be deemed to have full force and effect. In the event that a provision is deemed illegal or unenforceable and a reasonable modification or inference shall bring it into compliance, the offensive provision shall be modified to the minimum extent necessary to bring it into compliance with law.


  19. Comprehension of Terms:I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD ALL OF THE TERMS CONTAINED IN THIS AGREEMENT AND THAT I WILL NOT PROCEED TO USE ANY LEGAL ACE SERVICE IF I DO NOT UNDERSTAND ANY OF THE TERMS OR PROVISIONS CONTAINED HEREIN.


  20. Disagreement with Terms:IF I DO NOT AGREE WITH ANY OF THE TERMS CONTAINED HEREIN, I WILL IMMEDIATELY TERMINATE THE USE OF ANY LEGAL ACE SERVICE AND WILL NOT PROCEED TO UTILIZE LEGAL ACE IN ANY MANNER.


  21. Electronic Signatures: This agreement is an electronic contract that sets out the legally binding terms of your contract with Legal Ace. You indicate your acceptance of the agreement and all of the terms and conditions contained or referenced in the agreement by clicking, checking or activating the acceptance button or box in connection with this agreement. This action creates an electronic signature that has the same legal force and effect as a handwritten signature. By clicking on the acceptance button or box, you accept the agreement. When you click on the acceptance button or box during enrollment for a Legal Ace program, you also consent to have the agreement provided to you in electronic form. You have the right to receive the agreement in non-electronic form. You may request a non-electronic copy of the agreement either before or after you electronically sign the agreement.